Author Topic: lickometer  (Read 29 times)

Aude

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lickometer
« on: May 30, 2017, 10:49:30 am »
Hi!


we are experiencing problems with the contact lickometer. Randomly the count could be either 0 (whereas the rat has obviously drank water during the session) or the count never stop during the session and ended up to >>10000000 even without a rat in the cage...
It could be one or the other cage, one or the other day... We checked the connectivity, cleaned the equipment and make sure that water does not spill everywhere in the box.


Is anyone aware of this, or has anyone ever had experienced it?
Did you find a solution??


thank you for your help!


best!

Gary Bamberger

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Re: lickometer
« Reply #1 on: May 30, 2017, 11:25:02 am »
Hello,

Unfortunately this is not something that we are going to be able to troubleshoot though the forum.

Please contact MED Associates Support directly:

     Support@med-associates.com
     1-800-527-2343

Aude

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Re: lickometer
« Reply #2 on: May 30, 2017, 11:41:57 am »
Thanks Gary, I was just trying to find out!
I ll try the support service